Before you buy

How the courses work

1. 1

   Pick a course

   Every course page shows the complete curriculum, the CPD hours, the level, and any qualification you need to hold first — all of it before you pay. The first lesson of every course is free to read, so you can judge the writing rather than the sales page.

2. 2

   Work through it at your pace

   Lessons are a mix of written material and video, with templates, spreadsheets and checklists to download. There is no schedule and no cohort. Your place is saved as you go, on any device.

3. 3

   Pass the assessment

   Each course ends with an assessment. The pass mark is 70%, attempts are unlimited, and there is no penalty for retaking it — the point is that you know the material, not that you got it right first time. Wrong answers come back with an explanation.

4. 4

   Get your certificate

   Once every lesson is complete and the assessment is passed, your CPD certificate is issued immediately. It states the hours and the course, carries a unique serial, and anyone you show it to can verify it online.

Things worth knowing

How long do I get access?

Buy a course outright and it is yours permanently, including any updates we make to it. On a membership you have access for as long as you subscribe — but a certificate you have earned is yours to keep either way.

Do I need any equipment?

No. Nothing on the site requires you to buy anything to complete the course or the assessment. Where a course suggests something to practise with, it says so and it is optional.

Can I get a refund?

If you start a course and it is genuinely not what the page described, tell us within 14 days and we will refund it. We would rather do that than have somebody stuck with a course that was mis-sold.

Will my insurer accept it?

Insurers generally want to see your practical qualification plus evidence of ongoing CPD. This is the second of those, not the first. If you are adding a treatment that is new to you, check with your own insurer before you offer it.